Finance directors ‘need to be sold on benefits’

Selling e-procurement to the finance department is the most challenging part of its implementation for purchasing professionals, Moira Crabtree, purchasing director at insurance company Royal & SunAlliance, told delegates.

Providers may bandy around fantastic potential savings from e-procurement systems, but promises would not impress finance directors.

“You must stick to hard facts,” she told delegates. “You will be asked to prove claims, that, for example, online purchasing reduces transaction costs from around £60 to £6.”

She urged care when making claims that e-...

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