Converting suppliers to e-procurement

Q: We recently began to install an e-procurement system, but the reaction from suppliers has been lukewarm, to say the least. How can we persuade them that it is in their interests to come on board?

A: Alf Noto, chief operating officer of e-procurement provider Tomorrow First, writes: Your suppliers may be dragging their feet because they perceive e-procurement as costly and time-consuming. You need to convince them this is not necessarily so and that it will bring them significant benefits.

You do not want to use strong-arm tactics. This fosters the...

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