Career Frontiers
2 April 2012
Michael Arthur et al
Oxford University Press, £15.99
There’s a market research story from the 1950s that still does the rounds. Biscuit manufacturer McVities, wanting to decide on an aspect of packaging, asked customers to choose their favourite biscuit from one wrapped in blue and another in red.
Eighty two per cent of customers said they preferred the blue-wrapped biscuit for its superior taste and texture. The...