Banks play their cards wrong

Don’t expect much from the often market-blind banks when it comes to e-procurement, argues Peter Parry

As the e-procurement bandwagon gathers pace, the major banks are scrambling to get on it. Hardly surprising, you may think, bearing in mind the rewards that this market holds for successful players. But this is no ordinary market. It is a game of “winner takes all” that is being played for very high stakes. As the VHS and Betamax consumer contest in the 1980s showed,...

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