Avoiding software disputes
2 April 2012
Q: I’ve read about a number of cases recently where companies have got into disputes with suppliers of computer software. What issues do I need to be aware of when negotiating such deals?
A: David Pomfret, consultant with PMMS Consulting Group, writes: In many respects, buying software is no different to making many other purchases. Fundamental good contracting principles are essential. However, there are some specific areas where particular attention by the purchaser is needed.
First, there are licensing terms. When buying proprietary...