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Customer facing call centre jobs to remain in the UK
Despite UK companies reverting back to outsourcing call centre operations abroad, most customer facing roles are likely to remain in the UK, according to Mark Conway, director at Contact Centre Partners.
Contract: Gap personnel wins Tangerine deal
Gap personnel has won an 18-month contract with confectionery company Tangerine.
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Appointments: Former Martin Ward Anderson exec joins Oakleaf
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Appointments: Eximius Group hires across its brands
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Aligra Personnel merges Abingdon and Swindon offices
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Office Angels joins Stonewall’s Diversity Champions programme
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Talent retention is top priority for employers
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Appointments: Goodwin appointed managing director at Jobwise
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Scantec sees 60% rise in overseas recruitment
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Tate opens Cambridge office
Profile
Tracy Burrell
Vanessa Townsend interviewed the HR & training manager at Nottingham’s Domestic & General site
People Moves
Appointments: Eximius Group hires across its brands
Eximius Group has launched the first of its public sector brands, Eximius Social Care, and appointed Mark Fearon from Hays as Eximius Social Care director.
Appointments: Goodwin appointed managing director at Jobwise
Commercial recruiter Jobwise has appointed Leanne Goodwin as managing director.Goodwin, previously a branch administrator, team leader, branch manager and area manager at Jobwise, takes over from Grant Barton who has been made chairman.
Appointments: Aligra appoints Swindon manager
Commercial recruiter Aligra has appointed Wesley Seare as branch operations manager to manage its Swindon operation.Aligra Personnel’s managing director Mark Neilson says: “We are continuing our impressive growth, and bringing in people with Wesley’s experience enable us to continue providing the service that has helped us reach our current levels.”
Sector Analysis
Commercial
Call-centre operatives are in high demand as the sector starts to recover from the recession, but finding and retaining staff is no easy task
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