Commercial

McCall figures attest to upturn in technical sector

Placement figures from multi-sector rec-to-rec firm McCall show to a rise in technical jobs, with the public sector hit.

Npower recruits for 200 new roles

Energy supplier npower is recruiting for 200 new positions in North-East England that must be filled by the end of March.

Appointments: Yolk takes on six

Cardiff-based commercial recruiter Yolk Recruitment has taken on five new recruitment consultants and a marketing executive.

Appointments: Concept promotes Bingham, Fedeli and Samra

Concept Resourcing has promoted Caroline Bingham to the position of lead of its commercial division, while Melanie Fedeli and Kully Samra have also been promoted into management positions.Bingham has over 10 years’ commercial recruitment experience.

INTERNATIONAL Appointments: Patton leads Egon Zehnder US consumer practice group

Executive search firm Egon Zehnder International has appointed Dick Patton as leader of its US consumer practice group.

Appointments: Axon recruits Tavender

Commerce, professional services and public/not-for-profit recruiter Axon Resourcing has hired Lucy Tavender as senior consultant, concentrating on the permanent industry and commerce market across the North of the UK.Lucy was previously regional manager at Michael Page, where she spent eight years, having spent the previous five years in professional practice, including several years at PricewaterhouseCoopers.

Customer services

By Graham Simons

The days of the overseas call centre seem numbered as more firms seek to improve service by bringing operations home. But there is a skills gap