Commercial

Customer facing call centre jobs to remain in the UK

Despite UK companies reverting back to outsourcing call centre operations abroad, most customer facing roles are likely to remain in the UK, according to Mark Conway, director at Contact Centre Partners.

Contract: Gap personnel wins Tangerine deal

Gap personnel has won an 18-month contract with confectionery company Tangerine.

Tracy Burrell

By Vanessa Townsend

Vanessa Townsend interviewed the HR & training manager at Nottingham’s Domestic & General site

Appointments: Former Martin Ward Anderson exec joins Oakleaf

Appointments: Eximius Group hires across its brands

Eximius Group has launched the first of its public sector brands, Eximius Social Care, and appointed Mark Fearon from Hays as Eximius Social Care director.

Appointments: Goodwin appointed managing director at Jobwise

Commercial recruiter Jobwise has appointed Leanne Goodwin as managing director.Goodwin, previously a branch administrator, team leader, branch manager and area manager at Jobwise, takes over from Grant Barton who has been made chairman.

Appointments: Aligra appoints Swindon manager

Commercial recruiter Aligra has appointed Wesley Seare as branch operations manager to manage its Swindon operation.Aligra Personnel’s managing director Mark Neilson says: “We are continuing our impressive growth, and bringing in people with Wesley’s experience enable us to continue providing the service that has helped us reach our current levels.”

Commercial

Call-centre operatives are in high demand as the sector starts to recover from the recession, but finding and retaining staff is no easy task