Putting unfit employees on the substitute’s bench

Recruiters have been urged to ensure they have effective policies to deal with disagreements with agency workers over whether or not they are fit to go out on assignment.

The warning follows an unusual incident in yesterday’s Carabao Cup final between holders Manchester City and Chelsea, which saw a seemingly injured Chelsea goalkeeper Kepa Arrizabalaga refuse to be substituted and play on. He even went on to save a penalty in the subsequent penalty shoot out, but both the player and Chelsea boss Maurizio Sarri called the incident a “...

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