Army partnering problems cause recruit shortfalls, delays and cost over-runs

“Significant problems” in the British Army Recruiting Army Partnering Project have resulted in shortfalls in the number of new recruits needed by the Army for the past five years, and delays and cost over-runs for an online recruitment system, an investigation by the National Audit Office (NAO) has found.

As a result, the project will not achieve its planned savings of £267m for the Ministry of Defence (MoD), the NAO says.

An NAO statement released today said, “The British Army and its contractor, Capita Business Services, underestimated the complexity of the project, which has been beset with problems, such as the delayed introduction of the online recruitment...

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