New to Market

20 July 2018

Start-up of the Month: Career Cafe Coach

Former recruitment consultant Joanne Norfolk has set up Career Cafe Coach, a business dedicated to getting people ready for the jobs market.

Norfolk told Recruiter that over her 20 years in recruitment, she has found the fast-paced nature of the industry can mean some candidates with really good skills can be overlooked because they lack the jobseeker skills required to get them back into work.

To tackle this problem, her business offers a free Facebook community that gives jobseekers a platform to interact with one another. They also benefit from webinars and job search and career change-related articles Norfolk posts. She adds many of her paid-for clients have come to her through this ever-growing Facebook community.

The paid-for offering includes a CV and LinkedIn profile writing, and review service and coaching offering help with writing cover letters. Clients can also access 90-minute strategy sessions where they discuss with Norfolk a specific issue such as how to present themselves at interview. Norfolk also works with clients in sessions on improving their confidence before they go and see a recruitment agency.

Looking ahead, Norfolk revealed she would like to partner with a recruitment agency that can see the value of the service she offers in helping people she says are often sidelined in the jobs market.

17 July 2018


• Google for Jobs is launching in the UK today. The BBC reports the service, which automatically shows the “freshest and most relevant” openings based on a user's location when they type relevant terms into Google Search, is receiving its UK launch today.

Some of the sites providing listings to the service include Guardian Jobs, Haymarket,, LinkedIn, Glassdoor and CV-Library. The service already exists in the US, Spain and parts of Africa.

See our July issue feature for more on what the launch means for the sector.

• Independent review site for the recruitment industry has launched.

The site also features a job board as well as a “headhunt me” service, which enables recruiters to pass their details on to the site’s recommended rec to rec agencies. 

• Recruitment platform Perengo DSP has launched.

The platform features automated job distribution and campaign management enabling jobseekers and employers to engage across devices and recruitment channels, built in intelligence tools that measure and analyse the success of recruitment campaigns in real time, and machine-learning algorithms that can build on these insights to automatically optimise where and when job ads are placed.

• US scheduling and workforce management solutions provider Shiftboard has expanded its services into Europe.

The firm now has a new London-based sales and support team as well as increased multi-lingual support within the Shiftboard platform. Its European expansion is also being backed by the company’s compliance with the European Union’s new General Data Protection Regulation (GDPR) laws which went into effect on 25 May.

• Multi-sector recruiter Staffing Match has opened an office on Farnham Road in Slough.

10 July 2018


• Global management consulting and professional services firm Accenture, along with other UK employers and members of government, have launched West Midlands Pilot: ‘Transition to Work’. The programme aims to help young people not in education, employment or training (NEETs) by bringing them together with organisations.

The project’s partners include Accenture, Movement to Work, UnLtd, O2, Youth Employment UK and West Midlands Combined Authority with support from the Cabinet Office and the Department of Culture, Media & Sport (DCMS).

Crown World Mobility has rebranded.

The rebrand includes a new website and visual identity, while the new brand will be rolled out across the company’s 101 world mobility offices across 53 countries.

The global mobility firm also announced the appointments of Liana Ciatto as vice president of account management and Nick Sutton as vice president of global business development.

• Boutique recruiter Dynamite Recruitment has moved from its Langstone Gate offices to Lakeside North Harbour – a 130-acre business office campus in Hampshire.

• Aberdeen-based Engage Talent Partners has launched. The agency, launched by founder and recruitment director Scott Leonard, operates an exclusive partnership model and has already secured projects in Aberdeen, Edinburgh, Great Yarmouth and London.

• Back-office software firm ETZ Payments is launching a start-up version of enterprise recruitment back-office software. Startup 20/20, based on ETZ Payments’ back-office technology for large agencies, offers small businesses in the recruitment sector the same features at a fraction of the cost.

The new software enables start-up recruiters to focus on winning clients rather than administrative jobs, by fully automating day-to-day back-office tasks such as submitting and verifying candidate timesheets, chasing invoices, and settling payments.

• Professional and tech recruiter Real Time Consultants has moved to new offices Whitefriars in Bristol to provide more space and support for both its Real Time Consultants and RT Consulting divisions.

3 July 2018


• The Association of Professional Service Companies (APSCo) has announced a three-day trade delegation to Eindhoven in the Netherlands, starting on 9 October 2018.

Sponsored by Taylor Wessing, the delegation will include a programme of specialist briefings from recruitment professionals on the local business opportunities and market trends, along with practical tips on how to set up and grow a business in the region.

• Recruitment investment firm Bluestones Group has launched Bluestones One. Bluestones One brings together a number of the group’s national specialist recruitment and service companies including Bluestones Logistics, Bluestones Retail, Plus Point, Lean Plus, Zebralight and Bluestones Merchandising.

• Recruitment and training provider Bluestones Staffing NI has launched a programme aimed at helping unemployed people into work and tackle the driver shortage in Northern Ireland.

The firm has partnered with Lemis + Belfast Works to launch a training programme in Greater Belfast, giving the unemployed and those working less than 16 hours a week the opportunity to train and work as LGV (large goods vehicle) drivers.

The programme is funded by Lemis + Belfast Works. Lemis + Belfast Works provides free employment support and job opportunities, and is part funded through the Northern Ireland European Social Fund Programme.

• Pre and post-employment screening solutions specialist First Advantage has opened an EU data centre in Amsterdam.

26 June 2018


• Energy staffing specialist Cathcart Energy has opened an office in Rotterdam, Netherlands, its third office in Europe after opening in Germany and Sweden.

A subsidiary of Edinburgh-based IT recruitment specialists Cathcart Associates, Cathcart Energy focuses on recruitment within the renewable energy sector. Rotterdam is a key location for building wind turbines and a hub for renewable energy companies.

• National recruitment agency Encore Personnel has launched its e-grads (Encore Graduates in Recruitment Are Destined for Success) graduate scheme. Roles range from sales to admin, while the training scheme is designed to run alongside a graduate’s day-to-day role at Encore.

The scheme includes internal training and a dedicated career development plan, which will aim to foster the skills and knowledge needed to excel in a career in recruitment.

• Technical engineering recruiter Highfield Professional Solutions has moved into larger offices in Durley, Hampshire. Highfield specialises in recruitment for the design, construction and maintenance of buildings and infrastructure in the South of the UK.

Work180, a new jobs network for women is launching in the UK. The network, which first launched in Australia, connects employers with female talent through a pre-screening process.

Launched by co-founder and CEO Gemma Lloyd, the network assesses employers on a range of criteria from the likes of pay equality, flexible working, paid parental leave and equal opportunities, through to the availability of a breastfeeding room, mentoring schemes or a domestic violence support policy.

18 June 2018


DSJ Global, a Phaidon International brand, has opened an office in Chicago, Illinois.

The office, which will initially focus on placing procurement and supply chain professionals, is led by Christine Corson, who is responsible for the international recruiter’s Midwest operations.

The firm also has US offices in New York, Boston and Dallas.

• Manchester-based talent-sharing platform Final Stage has launched.

The platform, founded by Eddie De Lewis and Will Morris, aims to reshape the way organisations engage with top talent at the final stages of a recruitment process, by getting companies to share their unused talent.

Final Stage operates a strict invite-only policy for both companies and candidates to join the network. Companies that contribute to the platform also gain access to the shared pre-vetted talent pool, helping them find future talent.

In March, professional services firm PwC selected Final Stage for its Scale Programme, designed to help innovative technology companies scale up. De Lewis and Morris are now raising capital to fuel the next stage of growth.

• The Forum for In-house Recruitment Managers (FIRM) has launched a membership platform aimed at giving in-house recruiters both tactical support and strategic insight.

The platform includes exclusive content from members, templates and downloads from an online library, and monthly insight reports from the FIRM’s strategic partner Talent Insight Group.

The platform also offers access to Talent Data Exchange (TDX), an anonymous and secure system where members can access a range of key benchmarks and compare the performance of all, or any part, of their programmes with other FIRM members and the wider talent acquisition market. 

• Global executive search firm Heidrick & Struggles has launched a speciality practice in artificial intelligence, led by Ryan Bulkoski.

• Scotland-based recruiter HRC Recruitment has expanded to Dundee, with the opening of a city centre office led by Ian McHardy.

• Joss Search has launched ‘Hidden Heroes’ Hall of Fame’, a campaign to highlight outstanding personal assistants and executive assistants in all sectors.

The campaign calls on managers to nominate employees whose contribution they feel is worthy of attention. A winner, picked every other month, will receive a gift voucher for a hotel stay and be inducted in the Hidden Heroes’ Hall of Fame.

Joss Search is a secretarial and support staff recruiter operating in private equity and alternative investments.

• Global recruiter Oliver James Associates has opened an office in Amsterdam. The office is led by Julien Fabius and will serve the Benelux region.

Rota has expanded its operations to Glasgow. The temporary staffing app launched in Edinburgh in October last year.

18 June 2018

Start-up of the Month: The Office Club

The Office Club

Anouska Mond (pictured left) and Judy Ingber (right), co-founders and directors of The Office Club, have told Recruiter how the boutique recruitment agency relies on emotional intelligence to effectively match the right candidate with the right client.

The agency specialises in recruiting support, HR, finance and sales roles across a range of industries from property to finance to marketing, media and technology.

Mond explains the agency focuses on connecting people through getting to know candidates and clients properly.

“On the candidate side, we always meet everybody in person, face-to-face. We spend time getting to know the reasons why they’ve chosen their last roles, what they’re really looking for in the long term. We really try and nail it down so we can get them the right fit.

“The same for the clients. We’ll go into the business. We’ll sometimes spend a day there, getting on with our work just so we can get a feel for the culture.

“We’re very much about matching personalities. Obviously, everybody has to be able to do the job, but we focus on matching the right candidates to the right company culture. That’s where the emotional intelligence comes in.”

Mond adds the agency has moved into a new office, has two consultants working for them, with one joining imminently and another hire planned before the year end.

12 June 2018




• Oxfordshire-based recruiter Allen Associates has launched a London office. Based in West London’s Chiswick Park development, the new office will focus on HR, marketing, PA/administration and temporary roles, and is led by the agency’s founders Kate and Ben Allen.

• The Association of Professional Staffing Companies (APSCo), in conjunction with recruitment investment group Tempting Ventures, has launched a new Recruitment Director’s Breakfast Club accelerator programme for SME business leaders. The five-module programme, led by industry experts, will take place between September this year and March 2019, with all five events designed to tackle issues that early stage recruitment businesses face.

• Assessment specialist cut-e has launched a new competency model and a package of psychometric tests to assess the ‘digital readiness’ of job applicants.

• IT, software and data analytics staffing specialist Real Time Consultants has launched new brand Real Time Engineering. The new brand will work alongside the existing Real Time Consultants brand, with a focus on automotive, manufacturing, architecture, engineering and construction industries.

• Glenn Southam, the former head of marketing operations at international recruiter Staffgroup, has set up his own marketing consultancy. TwoEnds will focus on supporting recruiters at all stages of the lifecycle – from start-up to scaling and sale of the agency.

• Cloud-based recruitment software provider Vacancy Filler has launched a careers page offering for SMEs. It is aimed at organisations who may not yet want to commit to a full-service ATS but who recruit several times each year and want to promote a strong brand to compete for top talent.