Soundbites

13-May-2009

Anil Shah
Managing director, LPA Legal Recruitment
“Celebrating a placement or contract win is a great time for management and consultants to show positive emotion, particularly in the current market where placements are rarer than they were in the boom times. This means that placements are more likely to be celebrated even more enthusiastically even though they tend to be lower value than some of the deals we were doing in the good days. In a previous agency when I was a junior consultant back in the early 90s they used to ring a ship’s bell whenever a placement was made but we tend to stick with a few drinks or lunch instead now!”

Lee Readman
Managing director, One Life Total Solutions
“We work hard at building lasting relationships with clients and candidates, so emphasis is placed on repeat business and feedback, more so than celebrating a ‘win’ with every placement. There are no basket hoops to shoot or bells to ring in our offices. We guarantee placements within an extended refund period, so we link a consultant’s bonus to the same period to drive quality placements and ownership. That said we do celebrate big wins, such as a recent sole supplier contract for all volume and management roles with a weekend at a spa hotel for all consultants involved with the client.”

Ian Lampitt
Sales manager, Engineering, Defence and Construction, Modis International
“It’s important now more than ever to celebrate success and let individual consultants know how much we value them. When anyone ‘rings the bell’ these days, gone is the traditional good-time flutter of appreciation, replaced instead by an eruption of whoops and applause from both management and fellow consultants. Major contract wins and exceptional individual performance are celebrated through our monthly company newsletter and quarterly sales incentives to ensure visibility
throughout the office network. Making certain everyone is congratulated for their achievements on an individual and national scale gives a valued feeling of involvement and positivity which a less personal token can overlook.”