Recruitment rating website launched
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HireScores.com is a website to deliver independent ratings and information about firms throughout the industry.
The site, which launches on 12 December, invites candidates to rate their experiences of recruitment firms and provide feedback – both good and bad. The ratings system, created in conjunction with both employers and recruitment firms, then produces aggregate results and rankings that are displayed online. The best recruitment companies can highlight their results by creating a free profile of their business and gain clear competitive advantage when targeting both client firms and high-quality candidates.
Site founder, Lisette Howlett, says: “It seems strange to think that you can rate hotels, CDs, books, and restaurants, but to date there’s been no open way for job seekers to rate the recruitment industry?
“The site isn’t about naming and shaming. With the right information, recruitment firms can improve their services where needed, trumpet their success to the world and ultimately exceed client and candidate expectations. It also empowers employers and candidates to find the best recruitment firms for them and avoid the underachievers. That has to be good news for every quality firm in the industry.”
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Readers' comments (9)
Devils Advocate | Thu, 7 Dec 2006 12:30 pm
Great forum for competitors to slag each other off under the guise of a disgruntled candidate!
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Matthew Porteus | Thu, 7 Dec 2006 12:36 pm
Good idea in theory however the problem is in the process really... As with Jobsites version seemingly only the candidates who have had no feedback make a comment... Here at Ratio we can still get up to 300 applicants per advert and we put out about 100 ads per week thats a potential 30,000 candidates per week that are looking for feedback... We of course use the automated response for canidates we do not put into the short list however again it seems these are the people that complain...
How can any organisation get back to thousands of people on a weekly basis personally?
I am all for a media that highlights our strengths however in practice I feel this will turn out much the same as Jobsite...
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Recrui2er | Thu, 7 Dec 2006 12:50 pm
How do you plan to confirm whether posted comments from candidates are genuine?
Do you have any verification systems in place?
I guess if not, it would be quite simple to log on and pretent to be a candidate and give your competitors a bad press?
I think the site is a good idea, however without any way of verifying the comments and authors, you cannot confirm the authenticity of the views.
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Olivier Davoust | Fri, 8 Dec 2006 0:58 am
A very interesting idea but so difficult ... I have the same feature on my french blog, and peoble can comment what happened in their process.
I can tell you companies are rather nervous when they are described a way they do not like. The main difficulty is to know who is rating and posting, candidates or competitors.
I look forward seeing this site in action.
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Mike Minh | Fri, 8 Dec 2006 11:58 am
Why is it that the very first thought people have, is on the abuse of such a system among competitors? Isn't it well known that blame and shame is the least effective way to appear better than your competition? The issue of verification remains a valid point though.
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On Q JObs | Fri, 8 Dec 2006 3:25 pm
Great Idea, if not abused by agencies who have nothing better to do.
Honest hard working consultants deserve recognition in what is a very competitive job.
It's these people who make the companies what they are.
Good Luck
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Kathy | Fri, 8 Dec 2006 4:35 pm
The idea is absurd. Where is the benchmarking, right of reply or verification of comments or contributors?
It is pathetic self promotion just as Jobsite's attempt is.
Would it be acceptable to have a site where recruiters can 'rate ' candidates? of course not. Yet I am sure each of us has had some 'bad 'experiences with candidates.
Like some many good sounding ideas this is another example of superficial thinking with no attention to what will be achieved and at what cost.
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Lisette Howlett | Sat, 9 Dec 2006 5:09 pm
Thanks for all your comments which are very helpful at the early stage of launching the site.
One of the key areas of debate seems to be around abuse and ‘protection’ and so I thought it useful to give a bit more information. Only registered users (with verified e-mail account) can rate or leave comments. The rating is based against criteria and only aggregate scores will be displayed - limiting the affect of any single comment or rating - and each registered candidate can only rate each recruiter once (a second rating overwrites the first). Of course, the scoring is not only aggregated but also relative to other firms, creating a level playing field for all. We have developed the criteria with extensive input from a number of agencies and employers - if anyone here would like to give me feedback on the criteria I am happy to build this in.
In terms of inter-agency ‘wars’, in addition to this limiting factor is the need to accept terms and conditions as part of the registration process which will hopefully facilitate some self regulation by raters. There are some other elements as well, of course, and I am happy to receive feedback with any ideas you may have. Final comment – the site is independent, it is not a job board and is genuinely committed to balanced information.
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Tom | Mon, 11 Dec 2006 10:04 am
What's wrong with self promotion? No one succeeded without promoting themsleves or getting some else to do it for them. However, providing a plaform for candidates to share their views and for recruiters to find out what their candidates think seems rather more than that to me. Perhaps there's another reason for the sour grapes? Be interesting to see how this works out.
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