READERS’ VIEWS: 24-28 JULY 2017

A weekly round-up of comments on recruiter.co.uk stories

Hospitality intimidating? Not a bit of it

We read the article ‘Public finds hospitality sector has the most intimidating professionals’ (recruiter.co.uk, 24 July) with dismay. It also says recruiters could carve out a niche for themselves by supplying non-intimidating candidates.

We don’t recognise this characterisation of the sector. And we certainly don’t feel that we, nor to be fair any of our competitors, supply intimidating candidates. The clients we work with have many differences, but they all share one value – that of service. It is at the heart of who they are and what they do. Whenever they recruit, the pre-requisite is for people who can deliver the highest levels of customer care.

We can only assume that this characterisation is based on celebrity shows and a portrayal which denigrates the real professionalism of the sector rather than what the public have really experienced.

It’s true that there will, of course, be times when service may be far from optimal; someone’s having a bad day or is just not cut out for working with people. But this is rare and at worst would be considered rude. Never have we known anybody from the public be intimidated by someone with a cocktail shaker or a menu.

Amanda Hesketh and Toby Holt, directors of Hesketh James

• Want to comment on this story? Email us at recruiter.editorial@redactive.co.uk or tweet us below to tell us your thoughts. We will run comments online in a round-up at the end of the week.

Email story to a friend

GLAA operation rescues Vietnamese girl in Wigan

A Vietnamese girl has been brought to safety following a Gangmasters and Labour Abuse Authority (GLAA) operation in Wigan.

Legislation 24 May 2018

Purrfect role for cat lovers in Liverpool

Are you fond of our furry, feline friends? Then we may have the purrfect role for you.

Lighter Side 23 May 2018

Liverpool FC recruits staff for next season’s matches

One of this weekend’s Champions League finalists has launched a recruitment drive for matchday staff.

Lighter Side 22 May 2018

APPOINTMENTS: 21-25 MAY 2018

This week’s appointments include: Application Recruitment, APSCo, BWD, CJUK, Forward Role, HRC Recruitment, Stanton House, The Curve Group, ZRG Partners

People 22 May 2018
Top