READERS’ VIEWS: 24-28 JULY 2017

A weekly round-up of comments on recruiter.co.uk stories

Hospitality intimidating? Not a bit of it

We read the article ‘Public finds hospitality sector has the most intimidating professionals’ (recruiter.co.uk, 24 July) with dismay. It also says recruiters could carve out a niche for themselves by supplying non-intimidating candidates.

We don’t recognise this characterisation of the sector. And we certainly don’t feel that we, nor to be fair any of our competitors, supply intimidating candidates. The clients we work with have many differences, but they all share one value – that of service. It is at the heart of who they are and what they do. Whenever they recruit, the pre-requisite is for people who can deliver the highest levels of customer care.

We can only assume that this characterisation is based on celebrity shows and a portrayal which denigrates the real professionalism of the sector rather than what the public have really experienced.

It’s true that there will, of course, be times when service may be far from optimal; someone’s having a bad day or is just not cut out for working with people. But this is rare and at worst would be considered rude. Never have we known anybody from the public be intimidated by someone with a cocktail shaker or a menu.

Amanda Hesketh and Toby Holt, directors of Hesketh James

• Want to comment on this story? Email us at recruiter.editorial@redactive.co.uk or tweet us below to tell us your thoughts. We will run comments online in a round-up at the end of the week.

Email story to a friend

Travel to Gulliver’s Kingdom in Matlock for a fun-filled recruitment weekend

Gulliver’s Kingdom in Derbyshire is hosting a recruitment day for an array of roles.

Lighter Side 16 February 2018

Ex-recruiter Gray sweeps first hurdle out of the way at the Winter Olympics

Recruitment’s Winter Olympian, along with her teammates, has successfully negotiated the first hurdle along the way to a medal at the PyeongChang 2018 Winter Olympics.

Lighter Side 14 February 2018

Roll up for new roles at Wicksteed Park in Kettering

Kettering’s hospitality and leisure sector is being boosted to the tune of 100 full and part-time jobs.

14 February 2018

Chelsea wants to score with new data signing

Any Chelsea football fans out there who are good with numbers and want to be Chelsea’s latest signing?

Lighter Side 12 February 2018
Top