Improve recruitment of managers, says Cooper

One of the world’s foremost business gurus has challenged recruiters to up their game by selecting managers who are better suited to today’s “people problem era” of work.

conference-workshop

Professor Cary Cooper, president of the Chartered Institute of Personnel and Development, and professor of organisational psychology and health at Manchester Business School, told HR and recruiting professionals attending the Richmond Human Resources Forum in London last month, “it is up to you guys” to ensure the right sort of managers are selected for today’s insecure, fast-moving, high-stress, heavy workload environment, in which relationships and how people are managed are “fundamental”.

“I don’t think we do a good enough job in the way we assess these people over a period of time to know what they are like,” said Cooper. “As a profession, we need to do more to improve the way we recruit for managerial roles.” Cooper said there was a tendency to select managers on the basis of what they had contributed to the bottom line in their previous job rather than their social and interpersonal skills and their EQ (emotional quotient). “Something is going wrong with who we are recruiting,” said Cooper.

When faced with the choice of a manager “who had contributed a bit more” [to the bottom line] and another who had “great EQ and interpersonal skills … let’s take [the latter] person”, he said. 

Cooper said that selecting line managers on this basis was vital if organisations are to raise productivity, an issue on which the government is also focusing its attention. “Who can enhance or detract from productivity? It’s the line manager,” he said.  

John Kempton, director of HR at Birkbeck College University College, one of the delegates at the forum, told Recruiter that while he agreed with Cooper, finding managers with the social and interpersonal skills was a challenge. 

“We are all fishing from the same pond for that group,” he said. “There needs to be a recognition that we are unlikely to get a manager with that fully formed skill set. There needs to be more attention given to managers’ ongoing professional development, as well their induction and probation,” said Kempton.

Twitter Twitter

Bad sales processes to blame for dip in recruitment M&A

The downturn in mergers & acquisition activity involving UK recruitment businesses this year isn’t down to reduced appetite among would-be acquirers but poorly thought through sales processes.

13 November 2017

APPOINTMENTS: 13-17 NOVEMBER 2017

This week’s appointments include: Hays, Heidrick & Struggles, HSBC, NRG, Opus Recruitment Solutions, The Recruit Venture Group, ZRG Partners

People 13 November 2017

CONTRACTS & DEALS: 13-17 NOVEMBER 2017

This week’s contracts and deals include: ASC Connections, Bullhorn, FCSA, First Call Contract Services, Heart 2 HeartStaff Solutions, Hiring Hub, Larsen Howie, NPAworldwide, NRG, Randstad Germany, Workday

Contracts 13 November 2017

FINANCIALS: China’s 51job reveals rise in revenues

51job has seen revenues increase 22.4% year-on-year, according unaudited financial results for the third quarter of 2017 ended 30 September 2017.

Financials 10 November 2017
Top