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Search Consultancy looks beyond UK for language talent

Thu, 12 Jun 2014
Call-centre-staff
Glasgow-based Search Consultancy has launched a UK and Europe-wide drive to source multilingual talent following a surge in demand across a number of sectors from contact centres to high technology.

Such is the demand for multilingual staff in finance, IT & telecoms, manufacturing, oil & gas, retail, software and technology that Search has had to look beyond the UK’s borders for difficult-to-source languages.

The company recently held a recruitment event in Sweden to recruit call centre staff to work in Scotland for a consumer electronics company. Scores of candidates were interviewed on the day with further Skype interviews scheduled. Subsequently 12 job offers were made and accepted, filling all the client’s roles.

Search plans to roll out the process in other countries, replicating the event initially in Holland, Germany and Finland.

Julie Calisir, director of call and contact centre and office services for Search, says: “The demand for languages is very varied and is definitely on the up, with jobs requiring people who are fluent in a range of languages – Dutch, German, Turkish, Polish, Danish, Greek and more – so we are using our expertise to ensure we can meet this spike in demand.

“It extends beyond Europe too, as we’ve been tasked with finding staff further afield – everyone from Japanese video games testers and Russian PAs to multilingual staff for sales and banking roles.”
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