Tue, 8 May 2012

Reed Recruitment has awarded managed communications services firm Azzurri Communications a five-year, multi-million pound contract to provide a network and telecoms managed service for its 3,000 employees.

This is the third time Reed has renewed Azzurri’s contract.

Sean Whetstone, head of IT services at Reed, says: “We believe the current network monitoring model is broken, with too much emphasis on simply meeting technical criteria.

“So instead of monitoring in terms of latency, jitter and packet loss, we wanted to ensure the health of our business applications could be measured and alerted based on the end user’s experience.”