Ask the expert: April 2017

Q: I am concerned about losing my biggest biller. How can I keep them without throwing the kitchen sink at them?

Q: I am concerned about losing my biggest biller. How can I keep them without throwing the kitchen sink at them?
Big billers often provide the revenue base a company needs to reinvest in growth and therefore can be the difference between surviving and thriving.

The first thing to do is ensure good communication between the two of you so the...

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